Return & Refund Policy
At Talabiah, your satisfaction is our top priority. If you're not fully happy with your purchase, we’ve made our return and refund process easy and straightforward.
✅ Return Eligibility
You may request a return within 7 days of delivery if the following conditions are met:
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The item is unused, in its original packaging, and in the same condition as received
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The return request is made within 7 days of receiving your order
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You provide proof of purchase (such as your order number or receipt)
❌ Items Not Eligible for Return
Unfortunately, we cannot accept returns for:
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Items that are used, damaged, or altered
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Return requests made after 7 days of delivery
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Final sale, clearance, or promotional items
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Gift cards or giveaway items
🔁 How to Return an Item
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Email us at 📧 talabiahofficial@gmail.com
Include your order number and the reason for your return. -
Our support team will review your request and send you return instructions.
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Ship the item back to us.
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Return shipping costs are the customer’s responsibility, unless the item was incorrect or damaged upon arrival.
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Once we receive and inspect the item, we’ll process your refund within 5–7 business days.
💸 Refund Details
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Refunds are issued to your original payment method.
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Your bank or payment provider may take extra time to reflect the refund in your account.
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You'll receive an email confirmation once your refund is processed.
📦 Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or not what you ordered, please contact us immediately:
Include the following:
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Your order number
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Clear photos of the item received
We will arrange a free replacement or offer a full refund, depending on the situation.
🛑 Late or Missing Refunds
If you haven’t received your refund after the expected timeframe:
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Check with your bank or payment provider
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Still no update? Reach out to us — we’re happy to help!
💬 Need Help?
We're here to assist you every step of the way.
📧 talabiahofficial@gmail.com
📍 Serving customers across the United Arab Emirates and Saudi Arabia